Chicago Police Department IT Upgrade

The Chicago Police Department hired Level-1 to install new Dell computers at multiple police department locations. 
 
As a subcontractor to Dell, Level-1 facilitated meetings to communicate roles and responsibilities, review assumptions and requirements; scheduled activities; served as the central point of contact for all service delivery related issues; facilitated change requests for existing/proposed services; and provided performance reports.
 
Level-1 also managed and coordinated the installation support resources, scheduled support resource shifts, and prioritized and controls installation support resource’s daily activities using standard industry recognized project management tools and methodologies.